Since the 90's I've been a biker and rode various motorcycles. In 2010 I got a red and black Harley Davidson Road King that I adore and use all year long to go about with my life.
Monday, I brought the
bike for its 25,000 miles service, and a few modifications. Because the
changes were major in the bike, I got three different quote from my
local dealer. Every answer was, "Yeah! No problem! We can do it".
the first day, they call me to tell me that half the things were not
doable, and that in addition to everything, the back tire had to be
changed. When I asked what would happen if I didn't change it, they said
the warranty would be waved. So! Add the tire.
On the second day,
the belt and rotating disks, had to be changed and not under warranty. I
went to the garage. They showed me, I had a mini fit, and said they
On the third day, the belt and disks were gonna be
taking care of by the warranty, but the heated grip I chose didn't fit
the application? Whatever that meant, they told they had a pair that fit
the application, and though I didn't like it one bit, I settled to get
my bike back.
That same day the young employee calls me to tell me
that the bike wouldn't be ready in time that day. At this point I
express my frustration, how I feel abused by all these men and that I
most likely will never return there after it's done.
Same day, one
hour later, the big boss calls me with apologies and tells me he gonna
order the hand grips I originally wanted. What happen to the application
thing they told me, I'll never know.
On the fourth day, silence...
On the fifth day, I call at 10AM and am told to call back at Noon for more info.
Noon the same day, I'm told by another person, the bike is being washed and they will call me when ready.
Now, am I imagining the bullshit or what?
am a very patient and trusting person, but don't mess with my patience
too much, 'cause I'm a Scorpio, and when I get mad, it's not fun to be
It's now 1.30pm and I'm gonna go there, after I visit a
friend near by and they better be ready for me, because at this point I
doubt their behavior was based on responsibility, but more on abuse of
their power. More to come soon.